Privacy Policy

Last updated: [28/08/2025]

At Autotec Workshop, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use and safeguard your data when you use our website and services.

1. Information We Collect

When you contact us, book a service or visit our website, we may collect the following information:

• Name and contact details (telephone number, email address, home address)

• Vehicle information (make, model, registration number)

• Booking details and service history

• Payment details (where applicable)

• Technical data such as IP address, browser type and how you use our website

2. How We Use Your Information

We use your personal information to:

• Provide and manage our MOT, servicing and repair services

• Confirm and manage bookings and enquiries

• Respond to questions and provide customer support

• Keep service and repair records for your vehicle

• Process payments securely

• Improve our website and services

3. Sharing Your Information

We do not sell or trade your personal information. We may share limited details with:

• Service providers who help us deliver our services (e.g. IT support, payment processors)

• Legal or regulatory authorities where required by law

4. Data Storage and Security

We take appropriate steps to keep your information safe and secure. Personal data is only kept for as long as necessary to fulfil our services and meet legal obligations.

5. Your Rights

You have the right to:

• Access the information we hold about you

• Request correction of inaccurate details

• Request deletion of your data (where legally possible)

• Object to or restrict how we process your data

To exercise your rights, please contact us using the details below.

6. Cookies

Our website may use cookies to improve performance and user experience. You can adjust your browser settings to refuse cookies if you prefer.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Autotec Workshop
Unit 1, Apsley House, Apsley Road, New Malden, Surrey, KT3 3NJ
📞 020 8336 1365
📧 [autotecworkshop1@gmail.com]